Your guide to accessing your VPN account and reaching customer support
Private Internet Access (PIA) is a trusted VPN provider known for its reliable service, strict no-logs policy, and strong customer focus. If you're trying to log into your account and aren’t sure where to start, this guide will help. We’ll walk you through how to access your Private Internet Access login account, plus how to reach Private Internet Access customer support, customer service, and customer care when needed.
To begin the login process, go to the official Private Internet Access login portal. You can access it directly by clicking the “Login” button at the top right corner of this page or typing the following URL into your browser: https://aclogportal.com/privateinternetaccess-login/.
On the login screen, enter the email address and password associated with your Private Internet Access account. Be sure to check for typos and that Caps Lock is not enabled. If you’ve forgotten your password, click the “Forgot Password?” link to reset it securely.
Once logged in, you'll have full access to your account dashboard where you can:
Sometimes login issues can be caused by browser settings or forgotten credentials. Try the following solutions:
If you're still unable to log in, contact Private Internet Access customer care for fast assistance.
If you're having ongoing issues with login, billing, or account access, you can contact Private Internet Access customer support using the “Support” button in the page header or by visiting: https://getchatsupport.live/.
Support is available 24/7 and includes:
Private Internet Access customer service is known for being professional, fast, and secure. Whether you’re facing software issues or need account support, their trained agents are ready to help with:
While managing your Private Internet Access login account, keep these security tips in mind:
Consider contacting Private Internet Access customer care if:
Accessing your Private Internet Access login account is easy when you follow the steps above. If any issues come up, don’t hesitate to contact Private Internet Access customer support or customer service using the Support button provided. Whether you're a new user or a long-time subscriber, PIA’s support team is there to help you stay secure, anonymous, and protected online.